Selected client success stories
PPC Campaign Success Story for a Canadian Retailer
A data-driven paid-search rebuild across the full customer journey — attracting higher-intent shoppers, cutting wasted spend and turning clicks into real sales.
Domain-Specific Language Model for a Swedish Enterprise
A custom DSLM tuned to the client's terminology and documentation, integrated directly into existing systems — turning specialised data into an instant knowledge engine.
Website Redesign & Customer Support Audit for a Retailer
A full store modernisation paired with a customer-support audit — lifting conversions, slashing cart abandonment and speeding up service across every device.
Customer Support Strategy Development & Implementation
A follow-on project that turned reactive ticketing into a scalable, multi-channel support strategy with clear KPIs, automation and self-service.
Implementing Digital Signatures for a UK Small Business
Replacing paper-based signing with a secure, UK-compliant digital signature workflow integrated into existing tools — cutting turnaround and modernising operations.