Case Studies
Selected client success stories
🤖 AI & Machine Learning
🇸🇪 Sweden
🤖
Domain-Specific Language Model for a Swedish Enterprise
A custom DSLM tuned to the client's terminology and documentation, integrated directly into existing systems — turning specialised data into an instant knowledge engine.
92% accuracy68% faster retrieval40% productivity
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🌐 Web Design & E-commerce
🇱🇻 Latvia
🛍️
Website Redesign & Customer Support Audit for a Retailer
A full store modernisation paired with a customer-support audit — lifting conversions, slashing cart abandonment and speeding up service across every device.
+47% conversions−38% cart abandonment1.8s load
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🎧 Customer Experience
🇱🇻 Latvia
🎧
Customer Support Strategy Development & Implementation
A follow-on project that turned reactive ticketing into a scalable, multi-channel support strategy with clear KPIs, automation and self-service.
−55% response time84% first-contact4.8/5 CSAT
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✍️ Digital Transformation
🇬🇧 United Kingdom
✍️
Implementing Digital Signatures for a UK Small Business
Replacing paper-based signing with a secure, UK-compliant digital signature workflow integrated into existing tools — cutting turnaround and modernising operations.
−75% execution time−90% paper100% compliant
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