Privacy Policy
Digict Ltd ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Who We Are
Digict Ltd is a digital marketing agency registered in England & Wales. You can contact us at:
- Email: contact@digictltd.com
- Phone: +44 7455 672 053
- Office: 1 Coldbath Square, Office 1, London, Farringdon, United Kingdom, EC1R 5HL
2. Information We Collect
Information you provide directly
- Name and contact details (email, phone number) submitted via our contact form or booking system
- Business information you share when enquiring about our services
- Messages and correspondence you send to us
Information collected automatically
- IP address and browser type
- Pages visited and time spent on the site
- Referring URLs and device information
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you relevant updates, offers, or marketing communications (where you have consented)
- Improve our website and tailor the user experience
- Comply with legal obligations
- Detect and prevent fraud or abuse
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent — where you have explicitly agreed (e.g. marketing emails)
- Contract — where processing is necessary to deliver agreed services
- Legitimate interests — for analytics, security, and improving our services
- Legal obligation — where required by law
5. Sharing Your Data
We do not sell your personal data. We may share it with:
- Trusted third-party service providers (e.g. email platforms, analytics tools) who process data on our behalf under strict confidentiality agreements
- Professional advisors (lawyers, accountants) where necessary
- Regulatory or law enforcement authorities where legally required
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to 3 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data ("right to be forgotten")
- Object to or restrict processing
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at contact@digictltd.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use cookies to enhance your experience on our website. For full details, please read our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact@digictltd.com
- Phone: +44 7455 672 053
- Office: 1 Coldbath Square, Office 1, London, Farringdon, United Kingdom, EC1R 5HL