Four places where B2B revenue quietly leaks
Most sales teams do not lose deals to competitors. They lose them to a slow first reply, a pipeline nobody can see and a forecast assembled by hand the night before the board call.
The pipeline lives in spreadsheets
Opportunities sit in personal files and chat threads. Nobody can say what stage a six-figure deal is at without asking three people first.
Inbound leads go cold in the queue
A request waits a day for its first reply. Half the funnel is gone before lead qualification even starts, and the marketing budget goes with it.
The revenue forecast is a guess
Month-end reporting is stitched together by hand, arrives late, and nobody trusts the number enough to plan hiring, stock or cash flow on it.
The customer base leaves with the rep
Contacts, agreed prices and negotiation history live in one person's inbox. On their last day, the account relationship walks out of the building.
A sales system your team will actually use
Sfera CRM holds the whole commercial cycle in one record: the first inbound request, qualification, the quote, the negotiation, the signed contract and the repeat order. Calls, emails, files and meeting notes attach to the deal card, so account history belongs to the company rather than to a personal mailbox.
Pipelines follow your sales process, not a vendor's template. Stages, required fields and exit criteria are configurable, so a head of sales can read stage-by-stage conversion, average deal size and sales-cycle length in a single view. When an opportunity stops moving, the system flags it while there is still time in the quarter to save it.
Routine work runs on no-code scenarios. A new lead is routed by territory or product line within seconds, follow-up tasks appear on their own, quote templates fill from the deal card, and the client gets an answer while intent is still high. Reps spend the day in conversations instead of data entry, and the CRM stops being the thing they update on Friday afternoon.
Forecasting is built from live data. Dashboards show quota attainment per rep, weighted pipeline coverage for the next two quarters and the specific deals that decide the number. Finance and the sales floor read the same figures, which ends the monthly argument about whose report is correct.
It sits inside the stack you already run. Two-way sync with ERP and accounting, IP telephony with call recording, mailboxes, messengers, payment providers, and an open REST API for everything that is specific to you. Role-based access control, an action log and export limits keep the customer database where it belongs, including on the day someone hands in their notice.
Rollout takes about two weeks. Digict LTD migrates data from your current CRM or spreadsheets, configures the process, trains admins and users, and stays on as first line of support. You are not buying a licence and a link to the documentation - adoption is written into the contract.
Everything a sales team needs - in one place
Deals & pipelines
Configurable stages, kanban boards, deadlines and stalled-deal alerts.
Automation
No-code scenarios: tasks, emails and stage changes triggered by events.
Analytics
Stage conversion, plan vs. actual and real-time revenue forecasting.
Email & telephony
Every conversation and call recording lives inside the deal card.
Integrations & API
ERP systems, messengers, payment providers and an open REST API.
Roles & permissions
Flexible roles, an action log and protection for your client base.
Built for teams that sell to businesses
Wholesale & distribution
Long account lists, repeat orders and a separate price list per customer. Reps see order history, margin and shipment status without leaving the deal card.
Professional services
Project sales with several decision makers. Track stakeholders, proposal versions and approval rounds inside one opportunity instead of a mail thread.
Manufacturing sales
Technical quotes, specification changes and cycles measured in months. Every revision and sign-off stays in the record, ready for the next audit.
Transparent terms
Pricing tailored to your team size · 14-day free trial on every plan
Up to 10 users, core pipelines and reports. For small teams.
Automation, telephony and advanced analytics. For growing sales teams.
Dedicated infrastructure, SSO and a custom SLA. From 100 users.
Sfera Labs
A product team of 40, on the market since 2018. Owns the roadmap and keeps the product moving forward.
Digict LTD
Contract, invoicing and closing documents, rollout, training and first-line support - all handled by Digict LTD.
Common questions
Can we migrate data from another CRM?+
Yes. Migration from popular CRMs is part of the rollout: we transfer contacts, deals and history, and help restructure them around your processes.
How do payments and paperwork work?+
You contract with Digict LTD: invoice-based payments and monthly closing documents. One agreement covers the license, rollout and support.
What does support include?+
First line is the Digict LTD team: we respond within an hour during business hours. Technical issues are escalated to the vendor under a 99.9% SLA.
Will the team actually use it?+
Adoption is where most CRM projects fail, so training is part of the rollout: role-based sessions, short scenarios for daily work and a checklist for managers. Admins can hide fields a given role never needs, which keeps logging a call or moving a stage down to a few clicks.
How is the customer database protected?+
Role-based access control limits what each person sees, bulk export can be restricted or disabled, and every action is written to an audit log. Enterprise accounts add SSO, encryption at rest and dedicated infrastructure in a region you choose.
Does it work for a field sales team?+
Yes. Reps can log a meeting, move a stage and pull up account history from a phone, including notes taken offline that sync once there is a connection again. Managers see the same pipeline from the office.