A chain that only knows what happened last week
Retail loses margin quietly: a promotion that never reached the till, stock sitting in the wrong store, a loyalty programme nobody at the counter mentions, and a Monday report describing a week you can no longer influence.
Prices differ from store to store
A campaign is set centrally and arrives at the till two days late, or not at all. Customers notice before head office does.
Stock in the wrong location
One store sells out while another marks the same item down. Without a single stock view, transfers happen by phone.
Loyalty nobody uses
Cards issued, points forgotten. The programme costs margin and returns no data anyone acts on.
The till stops when the internet does
A dropped connection means a closed checkout and a queue at the door on the busiest hour of the week.
One system from the till to head office
Retail OS runs the chain end to end: the checkout, store inventory, replenishment, pricing and promotions, loyalty and gift cards, staff shifts and the reporting that ties them together. Tills work locally and sync continuously, so a store keeps selling through an outage and head office still sees the day by closing time.
A checkout cashiers learn in an hour. Barcode scanning, split payments, returns and exchanges, age checks and fiscal printing in a layout built for speed. Transactions close in under half a second, and the till keeps working offline with a queue that settles itself when the link returns.
One stock figure for the whole chain. Receiving, transfers, write-offs and counts per location roll into a single balance. Replenishment proposals come from sales velocity, lead time and shelf minimums, so stores get what they sell instead of a repeat of the last order.
Promotions that reach the shelf. Price lists, discounts, bundles and time-boxed campaigns are configured centrally per store group and delivered to every till before they start. Margin impact per campaign is visible while it runs.
Loyalty that pays for itself. Points, tiers, personal offers and gift cards work at the till and online against the same balance. Purchase history feeds segments you can act on: lapsed customers, category buyers, basket growth.
Omnichannel without a second system. Online orders, click-and-collect and returns to any store share stock and the customer record with the shop floor, which is what keeps website availability honest.
A new store opens in twenty minutes. Settings, assortment and price group are cloned from a template, hardware is registered from a list, and staff sign in with existing accounts. Digict LTD opens the first store with you; the rest is repeatable.
Everything the chain runs on in one place
Point of sale
Fast checkout, offline mode, fiscal printing, returns and exchanges.
Inventory
Receiving, transfers, counts and write-offs on one chain-wide balance.
Replenishment
Demand-based proposals per store with lead times and minimums.
Pricing & promotions
Central price lists, discounts, bundles and campaign scheduling.
Loyalty
Points, tiers, personal offers, gift cards and customer segments.
Reporting
Sales by store, category and hour, plus margin, shrinkage and staff KPIs.
For chains that grow store by store
Specialty chains
Ten to two hundred stores with a deep assortment, where replenishment accuracy decides whether a size or a flavour is on the shelf.
Grocery & convenience
High transaction volume, expiry control and hourly staffing, with tills that cannot stop at rush hour.
Brand retail & franchise
Central pricing and assortment control across owned and franchised locations, each with its own reporting scope.
Transparent terms
Priced per till and store · pilot in a single location available
Up to 3 stores: checkout, inventory and core reporting.
Replenishment, promotions and loyalty. For growing chains.
Omnichannel, franchise structure and a custom SLA. From 50 stores.
Retail OS Group
A retail software vendor since 2016, with installations in grocery, specialty and franchise chains across ten countries.
Digict LTD
Digict LTD contracts the subscription, runs the pilot store, handles hardware and fiscal setup, trains cashiers and managers, and covers first-line support.
Common questions
What happens when the internet drops?+
The till keeps selling. Transactions, loyalty accruals and returns are stored locally and synchronise automatically when the connection returns, with nothing for the cashier to do.
Can we keep our existing hardware?+
Usually yes - scanners, receipt and fiscal printers, scales and payment terminals from the common manufacturers are supported. We check your device list before the pilot.
How does it work with our accounting system?+
Sales, stock movements and documents export to your ERP or accounting system through API or scheduled files, per store or consolidated.
Do we need a separate system per country?+
No. Fiscal rules, tax rates, languages and receipt formats are configured per store, so one installation covers several countries.
How do payments and paperwork work?+
You contract with Digict LTD: invoice-based payments and monthly closing documents covering subscription, rollout and support.
How long does a chain rollout take?+
The pilot store goes live in two to three weeks including hardware and fiscal setup. After that stores open from a template, typically several per week.